Ballymena Pet Vets

Ballymena Pet Vets describes itself as an independent veterinary practice established September 2019, and it says it is one of the few practices that openly publishes its prices on its website. Based on its own service list, it’s set up for routine care (vaccinations, consultations, parasite prevention, microchipping), common procedures (neutering, dental treatment), and emergency care.

From the latest reviews, owners most often mention

• •Clear communication (including from “emails to appointment”) and vets who explain things in an “informative” way.
• •Dogs being handled in a way that leaves them comfortable enough to return excited after previous procedures (one owner describes this as their “absolute testament” of the clinic’s handling).
• •A serious negative account alleging delayed surgery and unnecessary medication costs—which conflicts with the predominantly positive experiences described elsewhere.

Services

Services mentioned on the clinic website

• •Consultations
• •Vaccinations
• •Neutering
• •Dental treatment
• •Microchipping
• •Worm & flea treatment products
• •Repeat prescriptions
• •Emergency care (listed as offered by the clinic)

Other capability from structured clinic data

• •Veterinary Nurse Training facility

Pricing

• •The clinic states on its website that it publishes its prices openly.
• •One reviewer reports being charged £140 for medication they believed their dog “didn’t even need” (this is an individual account rather than a published fee list).

People

• •Mary (named in a review) is credited, along with “her team,” with going out of their way to help in any situation.
• •Multiple reviews describe the vet/team as professional and informative, with one specifically highlighting good advice and a gentle manner with their dog.
• •Communication is singled out as strong by at least one reviewer (“from emails to appointment”).

Reviews

Google rating: 4.9 stars from 93 reviews.

• •Communication and explanations: owners mention smooth communication leading up to appointments and vets who are “professional & informative.”
• •Handling and pet comfort: one owner notes their dog still “gets excited and loves the vets” despite having had “a few procedures.”
• •Support for difficult moments: one review highlights end-of-life care described as compassionate.
• •A significant negative outlier: one reviewer alleges poor care leading to delayed emergency surgery elsewhere and disputes medication charges (including £140 they felt was unnecessary).
• •Conflicting timelines: one reviewer says they’ve been with the clinic “about 10 years,” which doesn’t align with the clinic’s stated opening date of September 2019.