Medivet Ballymena Grove Road - Grove Vets – Vets in Ballymena
Clinic Overview
Medivet Ballymena Grove Road – Grove Vets is part of the Medivet group. Reviews most often describe a practice geared to routine appointments plus urgent, short-notice problems—such as a dog seen after a fall on a busy Saturday morning and a kitten taken straight in after a phone call. Several owners also mention end-of-life care, describing staff being respectful during euthanasia and, in one case, sending a condolence card afterwards. The clinic is also listed as a Veterinary Nurse Training facility.
Services
- •Urgent/same-day triage mentioned in reviews (e.g., asked to “take [a kitten] straight in”; accommodated at short notice on a Saturday after a fall).
- •Consultations with diagnosis and medication (owners describe being given a diagnosis and medication after being seen promptly).
- •Support for difficult-to-handle cats (vet took time, involved a nurse for extra help, and worked with the owner’s towel-handling approach).
- •End-of-life care (euthanasia) referenced by multiple reviewers, including attention to the family experience.
- •Overnight emergency care (Medivet network): website states access to around-the-clock emergency care at one of Medivet’s 27 24-hour centres.
Pricing
- •Overnight emergency consultation fee: £130 for consultations between 7pm and 9am (per the website).
People
- •Mark (vet): praised for being helpful after a dog’s fall, with the visit arranged at short notice on a Saturday.
- •Sarah (vet): described as “knowledgeable” in diagnosis when a kitten was brought in after a phone call.
- •Reception team: mentioned as “lovely” and helpful in arranging urgent attendance.
- •Nursing support: one review describes a nurse being brought in to help manage a boisterous cat during an exam.
Reviews
4.8 stars from 329 reviews. - Getting seen quickly when something’s wrong: short-notice Saturday appointment; next-day appointments; being told to bring a kitten straight in.
- •Clear, thorough consults: owners mention detailed questioning about recent health, explanations of treatment options, and diagnosis plus medication.
- •Handling nervous/boisterous pets patiently: a detailed account describes the vet giving the owner time to settle a cat on the table and requesting a nurse to assist.
- •End-of-life support: multiple reviewers highlight compassion during euthanasia; one notes receiving a card after their pet’s death.
- •Cleanliness and professionalism: “spotless” premises and professional staff are specifically mentioned.
Special Services
Animals Treated at Medivet Ballymena Grove Road - Grove Vets
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Medivet Ballymena Grove Road - Grove Vets
Opening Hours
Hours
Reviews for Medivet Ballymena Grove Road - Grove Vets
Note: Showing the 5 most recent Google reviews out of 329 we track in total. Recent reviews may not be representative of overall sentiment.
Stephanie Hunter
in the last week
Very accommodating at short notice on a busy Saturday morning. Reception staff lovely and the Vet mark was very helpful after my wee dog had a fall.
Hilary Hamill
a week ago
I have been taking my dog to Grove Vets for years, and she has always received first class treatment. Everyone who works there are really caring and friendly
Evelyn Marrs
a month ago
First class treatment by really dedicated, caring people. Have really looked after my little cat Titch.
Heidi L
a month ago
Fantastic- couldn’t praise this vets higher. So friendly and welcoming. They really care about the animals and they definitely come first. Always manage to get an appointment quickly. They have been very thorough and professional.
Anna Kennedy
a month ago
I can't thank the staff of Groove vets enough for being so lovely, kind and respectful when we had to put our cat Diesel to sleep last week. They made the whole experience easier for us as a family to accept. Wonderful staff. Thank you
Kathleen Hoey
a month ago
The vet was very friendly and put me at my ease. I was a little nervous because our cat can be very boisterous and I can only pick her up with a towel. However, the vet was very patient and gave me plenty of time - and allowed me many attempts - to set the cat on the observation table. We needed a little more assistance and the vet helpfully asked a nurse to provide some more support. The vet clearly explained another treatment they offered and also checked the cat’s age. The vet was very thorough with enquiring about the cat’s recent health. The premises were spotless. All the staff, including the receptionist, were very professional.
Catherine McAleese
3 months ago
I phoned about my kitten and the lovely receptionist told me to take her straight in. Was seen by Sarah the vet who was so knowledgeable in her diagnosis. We have been using this practice for over 10 years and in our opinion they are the best. Highly recommend.
Harriette Sloan
3 months ago
Called by phone got an appointment next day at a time that suited. Seen promptly and diagnosis given along with medication.very good service, lovely staff and vets are very gentle and caring with the animals.
Glynis Morrow
5 months ago
Medivet Bal ⁰lymena. Great vets always happy with the service they provide.Freindly staff always get an appointment when needed.
Donna Martin
10 months ago
Absolutely would recommend Grove Vets (Medi Vet). Every animal I ever had and still have go here . They treat every animal like it’s their own . When putting any of our animals to sleep they have been nothing but professional and compassionate, they even send a card after the death of your animal. Top class service . Thank you to all involved. Donna Martin
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